Terms of service

Welcome to the official website of AKAAL ETRENALS. By accessing and using our website, purchasing products, or engaging with our services, you agree to abide by the following Terms and Conditions. Please read them carefully before making any purchase.

1. Company Information

This website is owned and operated by:

AKAAL ETRENALS

(Registered under the Companies Act, India)

Business Category: Apparel & T-Shirts

2. Product Information

  • We make every effort to display product details, colors, sizes, and descriptions accurately.
  • Slight variations in color, fit, or fabric may occur due to screen resolution and manufacturing processes.
  • All products are subject to availability.

3. Order & Payment

  • Orders once placed cannot be cancelled after confirmation.
  • Payment must be made in full at the time of placing the order.
  • We accept online payments through secure payment gateways available on our website.

4. Shipping & Delivery

  • Orders will be processed and shipped within the specified timeline mentioned on the product page.
  • Delivery timelines may vary depending on location and unforeseen logistics issues.
  • Customers will receive tracking details once the order has been dispatched.

5. Return & Replacement Policy

  • We follow a 7-day return policy from the date of delivery.
  • Returns are only applicable in the following cases:
  •  - Wrong product delivered
  •  - Size exchange request
  •  - Damaged product received
  • No refunds are provided. Only replacement/exchange is allowed.
  • The returned product must be unused, unwashed, and in its original packaging with tags intact.

6. Customer Responsibilities

  • Customers must provide accurate shipping details at the time of placing the order.
  • AKAAL ETRENALS will not be responsible for delays or lost orders due to incorrect address/contact information provided by the customer.

7. Limitation of Liability

  • AKAAL ETRENALS will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our maximum liability is limited to the order value of the purchased product.

8. Governing Law - India

  • These Terms & Conditions shall be governed by and construed under the laws of India.
  • Any disputes will be subject to the jurisdiction of courts in India.

9. Contact Information

For queries related to orders, returns, or policies, you may contact us at:

  • E-mail: contact@akaaleternals.com